Reference

How Kirik Kriya Handles Your Personal Data

Your account data stays with us — not shared, not sold. This policy covers what we collect when you use the lobby, deposit via bKash, Nagad or Rocket, and contact support.

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Explore the Lobby Read FAQ

What We Collect and Why

Kirik Kriya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. When you browse the lobby, we

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log session data such as device type, IP address and pages visited; this helps us fix errors and improve how the lobby loads on mobile. We do not sell your data to third parties. Payment transaction records — including your bKash or Nagad wallet reference numbers
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— are retained as required by applicable financial regulations. If you contact our support team, the conversation is stored so we can follow up accurately. Cookies on the site are limited to session management and basic analytics; you can adjust cookie preferences through your browser settings
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at any time. We do not collect data from children, and the platform is not directed at anyone under the eligible age in their jurisdiction. Your continued use of the lobby after any policy update means you accept the revised terms. For questions about what data
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we hold on your account, reach us through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and retention are not afterthoughts here. Every account connection runs over SSL encryption, and payment data from bKash, Nagad and Rocket is handled through tokenised references — we never store your full wallet PIN or mobile banking credentials. We keep your data only as long as your account is active or as required by applicable law, after which records are deleted or anonymised. You have the right to request access to your data, ask for corrections, or request deletion where local law permits.

SSL Encryption

All data between your device and our servers travels over SSL. This covers login, account updates and every payment step involving bKash, Nagad or Rocket.

Tokenised Payments

We store a transaction reference, not your wallet credentials. Your bKash or Nagad PIN never touches our database — the payment rail handles authentication on its own side.

Retention Policy

Account data is kept while your account is open. If you close your account, personal data is deleted or anonymised within the period required by applicable financial regulations.

Your Access Rights

You can request a copy of your data or ask us to correct inaccurate details at any time. Submit the request via live chat or email and we will confirm it in writing.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these directly. We aim to respond within a reasonable time and will confirm receipt of your request by the same channel you used.

Team online

Live Chat

Open the chat widget from any lobby page. Describe your data request and our team will log it and follow up on the same thread.

Email Support

Write to our support address with your registered phone number and the nature of your request. We reply to the email you used on your account.

Account Help

Log in, go to account settings, and use the Help section to submit a data or privacy query directly tied to your account record.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on Kirik Kriya.

We collect your name, phone number, email address and the payment method you register — bKash, Nagad or Rocket. We also log your device type and session activity for security purposes.

We do not sell or share your personal data with third parties for marketing. Payment processors like bKash and Nagad receive only the transaction data needed to complete your deposit or withdrawal.

Personal data is deleted or anonymised after your account closes, within the retention period required by applicable financial regulations. Transaction records may be kept longer where the law requires it.

Yes. Contact us via live chat or email with your registered phone number and we will provide a summary of the personal data linked to your account within a reasonable timeframe.

Submit a deletion request through live chat or the Help section in your account settings. We will confirm receipt and process it in line with applicable local law and eligible region requirements.

We use session cookies and basic analytics cookies. You can adjust or block cookies through your browser settings at any time; note that blocking session cookies may affect how the lobby loads.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoCrash Pulse

How Kirik Kriya Handles Your Personal Data

How We Protect and Manage Your Information

SSL Encryption

Tokenised Payments

Retention Policy

Your Access Rights

Reach Us About Your Data

Live Chat

Email Support

Account Help

Common Questions About Your Privacy

01 What personal data does Kirik Kriya collect when I open an account?

02 Does Kirik Kriya share my data with third parties?

03 How long is my data kept after I close my account?

04 Can I request a copy of the data you hold on me?

05 How do I ask Kirik Kriya to delete my data?

06 Are cookies used on the Kirik Kriya lobby, and can I control them?

Privacy Policy

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